Heads up! Our office will be closed, and customer support will be unavailable from December 24, 2025, through January 1, 2026, for the holiday break. This will not impact your use of GO Smart.
GO Smart Knowledge Base
Admin Resources
- Optional GO Smart Modules
- Preparing Your Applicant Portal
- Naming Convention Guide
- Build and Launch Your Initial Program and Grant Cycle
- Build and Launch Your Next Cycle in an Existing Program
- Build and Launch Your Next Program
- Build and Launch Your Interim and Final Reports
- Media Library Tools
- Flexible Form (Invoices, Reimbursements, Quarterly Reports, etc)
- Statuses and Workflows
- Testing and Previewing Your Cycle
- Format Using the Text Editor Tools
- Link Applicants to a File on your GO Smart Server
- Understand the Read-only Preview Forms
- Set the Order in Which Your Active Cycles are Viewed by Applicants
State Arts Agencies:
- Home Message – Craft the Welcome Language for Your Homepage
- Branding – Logo
- Profile Editor – Customize Your Applicant’s Profile Registration Form
- Media Library Module – Setting Up Your Applicants’ Media Library
- Navigation Editor – Create Additional Resource Pages
- Format Using the Text Editor Tools (aka CKEditor)
- Link Applicants to a File on Your GO Smart Server
Learn
- GO Smart Grant Application Lingo
- Programs
- Program Cycles
- Program Cycles – Understanding the Fields
- Cycle Pages – Forms, Pages, and Questions
- Cycle Pages – Page Types
- Cycle Pages – Add Questions and Information to a Custom Narrative Page or Intent to Apply
- Cycle Pages – Multiple Submission
- Cycle Pages – Templates
- Cycle Pages – Conditional Logic
- Cycle Pages – Preview Page Button
- Status Mailer – Create Auto-Generated Emails
- Interim and Final Reports
- Format Using the Text Editor Tools (aka CKEditor)
- Link Applicants to a File on Your GO Smart Server
- Testing and Previewing Your New Cycle
Build
- Media Library Tools
- Media Library Module – Set up your applicant’s Work Samples Bank
- Media Library Selection Page
- Media Library Selection Page Suggested Info/Instruction Language
- Media Request Using a Custom Narrative Page
- Convert Attachment URL to Links in Custom Reports
- Detach Media from a Media Library Selection Page
- Uncommit Media in the Media Library
- Audio and Video Upload Conversion Behavior
- WEBINAR: Media Tools Enhancement 2020
- Media Options 2020 Slideshow
- Step-by-step Tutorials (PDF) updated 2023
- Step-by-step Tutorials (Word, ideal for customizing for your site), updated 2023
- Video Tutorials (outdated, updates coming soon)
Additional Tutorials:
Need more help?
Webinars, Videos, and Announcements
- Template Pages: Build Once, Use Everywhere
- Discover a Better Way to Manage Your Grants
- Transform Your Workflow: GO Smart’s New Grant Manager Dashboard
- Empower Your Organization with GO Smart
- 5 Tips for Simplifying Your Grantmaking Process
- UI and Accessibility Updates March 2023
- NEA Tools Update 2023
- Conditional Logic Webinar January 2023
- Multiple Submissions Webinar March 2022
- Introduction to the Multiple Submission Tool 2022
- Media Tools Enhancement 2020
- Media Options Slideshow 2020
- Administrative Portal Dashboard Redesign 2020
- Using the Text Editor in Text Fields (aka CKEditor)
- NEA Tools and Reports Video, Slideshow
- Launch Your Grant Cycle, Slideshow
- Sub Cycles and Flexible Forms, Slideshow
- Panel Process Review Webinar, Slideshow
- Finalize Your Grant Opportunity Webinar, Slideshow
Have suggestions on how to improve GO Smart? Share those with us.
Learn about the changes made to GO Smart.
Learn about GO Smart’s accessibility journey.